RETURNS Our policy lasts 7 days. If 7 days have passed since your purchase, we are unfortunately unable to offer you a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition in which you returned it. have received. It must also be in the original packaging. Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for intimate or sanitary use, dangerous products or flammable gases or liquids. To make a return, you must present us with a receipt or proof of purchase. Any item that is not in its original condition, that is damaged or that has some missing parts for reasons that are not due to an error on our part. * Any item that is returned more than 30 days after delivery. Refunds (if applicable) Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request. If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days. Late or missing refunds (if applicable) If you haven't received your refund yet, please first check your bank account again. Next, contact your credit card issuer, as there may be a delay before your refund is officially posted. Then contact your bank. There is often a processing time required before a refund is posted. If after completing all of these steps you still have not received your refund, please contact us at caroline @ Sale items (if applicable) Only items at current price can be reimbursed. Unfortunately, sale items are not refundable. Exchanges (if applicable) We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same article, send us an e-mail to and send us your article to: For Real - 27 ch Justices, Verrieres-le-Buisson, 91370, France. Gifts If the returned item was identified as a gift during the purchase and if it was sent directly to you, you will receive a gift credit with a value equal to that of your return. Once we have received the returned item, a gift certificate will be sent to you by mail. If the item was not identified as a gift when purchased, or if the donor of the gift preferred to receive the item first to offer it to you later, we will send a refund to the gift donor and they will know that you have returned the item. Shipping :To return a product, you must mail it to: For Real - 27 ch Justices, Verrieres-le-Buisson, 91370, France. You will be responsible for paying your own shipping costs to return your article. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from it. Depending on where you live, the time required to receive your exchanged product may vary. If you are shipping an item valued at more than $ 75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.